Terms of service

Terms of Service

OVERVIEW 
Welcome to Chicthing Shop!

These Terms of Service (“Terms”) govern your access to and use of this website, including all content, functions, and services offered on the site (the “Site”), operated by our business entity located in China (“we”, “us”, or “our”). By browsing the Site, placing an order, or using our services, you (“you”, “your”, “Customer”) agree to be legally bound by these Terms and our Privacy Policy and Shipping Policy, which are incorporated herein by reference.

1. Eligibility

You must be at least 18 years of age to use this Site and place purchases. If you are under 18, you may only use this Site with the supervision and consent of a parent or legal guardian. You represent and warrant that all information you submit on this Site is true, accurate, complete, and up‑to‑date.

2. General Store Information

This is an international e‑commerce store operating on the Shopify platform. All products are shipped directly from China to customers located in the United States,Canada,United Kingdom,Australia,France,etc. We reserve the right to modify, update, or discontinue any product, feature, or service on the Site at any time without prior notice.

3. Orders and Contract Formation

Placing an order on this Site constitutes an offer to purchase products. Your order is only confirmed and accepted by us once we send a confirmation email and process your payment. A legally binding contract is formed only after successful payment authorization and order confirmation.

We reserve the right to refuse, cancel, or suspend any order for any reason, including but not limited to: incorrect pricing information, inventory shortages, suspected fraudulent transactions, invalid shipping addresses, payment disputes, or violations of these Terms.

4. Pricing and Payment

All prices displayed on the Site are in US Dollars (USD), excluding sales tax, customs duties, tariffs, unless otherwise specified. Final charges will be displayed at checkout.

We reserve the right to adjust product prices at any time without prior notice.  We accept payments via PayPal. You authorize us to charge your selected payment method for all orders you submit.

5. Shipping and Delivery

All items are shipped from China. Standard international shipping processing and delivery times are stated in our Shipping Policy. Delivery estimates are approximate and not guaranteed. Delays may occur due to international logistics, customs clearance, weather conditions, or carrier issues.

Risk of loss and title for ordered products pass to you upon delivery to the shipping carrier. We are not liable for delays, lost packages, or carrier errors beyond our reasonable control.

6. Returns, Refunds and Exchanges

Return and refund procedures are strictly governed by our independent Return Policy. For international direct shipping orders from China, certain return restrictions may apply. Any return, refund, or partial refund approval is at our sole discretion.

7. Privacy Policy

Your use of this Site is also subject to our Privacy Policy. All customer personal data is collected, stored, and processed in accordance with international data protection standards and Shopify privacy regulations.

8. Limitation of Liability

To the fullest extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this Site or purchased products, including but not limited to lost profits, data loss, service interruption, or shipping delays.

Our total liability for any claim related to your order shall not exceed the total purchase amount you paid for that order.

9. Third-Party Services

This Site is powered by Shopify and may contain links to third-party websites, payment gateways, and logistics services. We do not control or assume responsibility for the content, policies, or services of any third-party platform. Your use of third-party services is at your own risk.

10. Policy Updates

We reserve the right to update or revise these Terms of Service at any time. Changes will take effect immediately upon posting on the Site. It is your responsibility to review these Terms regularly. Continued use of the Site after updates constitutes acceptance of the revised Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with applicable international e-commerce laws and consumer protection rules applicable to cross-border sales, without regard to conflict of law principles.

12. Contact Information

Questions about the Terms of Service should be sent to us at lisawong1005@outlook.com